The Cooperating Style of conflict management is about actively seeking ways for both sides to win everything they want. I assert myself clearly and confidently. You do the same. We work together to find solutions that allow us to both get what we want. I win and so do you - how wonderful!
Or maybe, how ridiculous. A magical conflict style that makes everyone happy? Ha, haa, haaa. We could be forgiven for starting a review of Cooperating with a big laugh. Real life isn't that easy and we all have stories to prove it.
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What’s your experience of meetings?
"They're boring. They're useless. Everyone hates them. So why can't we stop meetings?" laments a recent article in the New York Times, "Meet is Murder."
Research by Fuze, a telecommunications company, finds organizations spend 15% of their staff time in meetings. For upper level managers, it's 50%! Yet meeting facilitation methods in most organizations are clumsy and out-of-date.
That needs to change. As online meetings become more common and participants separated by miles increasingly gather electronically, inept facilitation becomes intolerable. The digital age raises the priority of skilled meeting facilitation for organizations.
Why? To get things done in remote meetings, with people connected only through the thin linkages of screens and speakers, facilitators have to provide extraordinarily high levels of guidance and control. Being proactive and assertiveness is paramount. Facilitators must keep participants who are in multiple locations on the same page, prevent awkward silences and verbal collisions, and guide the group through appropriate and efficient problem-solving and decisionmaking approaches.
So Grandma was right: Too many cooks spoil the soup. The title of a new study at Berkeley says it all:"Failure at the Top: How Power Undermines Collaborative Performance.”
The study finds that, although powerful individuals working alone perform tasks and demonstrate creativity at levels well above average, when they are required to work with other powerful individuals on tasks as a group, they perform well below average.
In the research, groups of less powerful people settled down and cooperated in tasks assigned to them. But high power people fought - over status, over who should be in charge, over who would have more influence over the group’s decisions, and over who should get more respect than others.
High power people also "were less focused on the task and shared information less effectively with each other than did members of other groups.” In short, the researchers found, “teams with less powerful executives reached consensus far more easily than teams with the high-powered executives.”
You can read the above quote in the NPR News site and hear an audio version below.